Monthly Archives: August 2012

Customer Service done right (and by Microsoft)

(UPDATE – this bug was resolved in a later post) Well, my forays into PowerPivot have hit a major snag – on a number of attempts (since PowerPivot Addin for Excel SQL Server 2012 RC0) I have run into a … Continue reading

Posted in CustomerSupport, PowerPivot, Software Development | Tagged , , | 4 Comments

Adaptation & Amoebas

Researchers in California placed amoebas in two tanks. In one tank, the temperature, humidity, level of water, and other conditions were constantly adjusted to provide the environment most conducive for proliferation of the amoeba. In another tank, the organisms were … Continue reading

Posted in Career, ContinuedLearning, Software Development | Tagged , | 2 Comments


Sunday night, 10:30 PM – I had a decision to make – do I force myself to stay awake until 12:30 AM and watch the Mars rover Curiosity landing?  Once I committed I knew that any mission difficulties, communication gaps, … Continue reading

Posted in Geek | Tagged , | Leave a comment

Owning Your Words

I have always appreciated the acronym Y.O.Y.O.W. adopted by the online community at The Well – it stands for You Own Your Own Words. It’s a simple and yet powerful underlying belief that everyone is responsible for what they say … Continue reading

Posted in Career | Tagged , | Leave a comment